• Explore Edinburgh in 24 hours. Hop on and off at multiple stops across the city.
• Ride two routes. Discover historic and modern Edinburgh with the City and Britannia tours.
• Visit top landmarksv. Stops near Edinburgh Castle, Royal Mile, Royal Yacht Britannia, and more.
• Hear the stories. Multilingual audio guides in 9 languages with free earphones provided.
• Travel comfortably. Wheelchair accessible buses and pet-friendly policy.
• Use digital tools. Download the Big Bus app for live bus times and interactive maps.
• Stay flexible. Change your travel date for free if your plans shift.

Is there commentary available in my language? Audio guides are available in 9 languages: English, German, Spanish, French, Italian, Russian, Portuguese, Japanese, and Mandarin.
Where can I start the tour? You can board at any stop, but the main departure point is Waterloo Place, opposite Apex Waterloo Place Hotel.
How often to the buses run? City Tour: every 10 minutes. Britannia Tour: every 60 minutes. Check the app or service page for live updates.
On which days does the tour operate? Daily, all year round, except 25 December and 1 January. Reduced service on select public holidays.
How do I redeem my ticket? Show your mobile or printed ticket to a staff member at any stop. Theyâll issue your hop-on, hop-off access.
What is the child ticketing policy? A child ticket is available for children between the ages of 4 - 15. Children aged 3 and under may travel free of charge. All children must be accompanied by an adult.
Are the buses wheelchair accessible? Yes, most buses are accessible. Contact us in advance if needed.
Do you allow dogs on board? Yes, both service animals and pets are welcome onboard.
Can someone else use my ticket? Yes. You may gift or transfer your ticket to another person without issue.
How can I request a refund? If you booked directly with Big Bus Tours, please request your refund via the Big Bus Tours App or the enquiry form on our website. If you booked through a third-party partner, please contact the original provider to arrange your refund.
What is a Family Ticket? A family ticket for Big Bus tour consists of 2 Adults (Age 16 +) and 2 Children (Age 4 â 15).